Terms & Conditions
TERMS AND CONDITIONS OF THE ONLINE STORE
These Terms and Conditions set out the general terms, rules and method of sales conducted by SR Spółka z ograniczoną odpowiedzialnością with its registered office in Poznań, ul. Święty Marcin 76, NIP: 7831891620, KRS 0001068612, via the online store spicyasianbazar.pl
(hereinafter: the “Online Store”).
1 Definitions
Customer – an entity to whom, in accordance with applicable laws and these Terms and Conditions, services consisting of the sale of goods by electronic means may be provided.
Seller – SR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Poznań, postal code 61-808, NIP: 7831891620, REGON: 52691501100000, entered in the Register of Entrepreneurs kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number 0001068612, with share capital of PLN 30,000; e-mail: [insert email address], being also the owner of the Online Store.
Supplier – an entity with whom the Seller cooperates in the scope of delivering products and delivering goods purchased in the online store. In the case of selecting the courier company DPD Polska Sp. z o.o. as the Supplier, the delivery address will be the delivery/collection address indicated by the Customer at the time of placing the order.
Sales Agreement – a distance sales agreement concluded on the terms described in these Terms and Conditions between the Seller and the Customer.
Business-day delivery – delivery of purchased goods on weekdays from Monday to Friday, excluding public holidays and days off work by law.
2 Registration in the online store
In order to place an order in the online store, the Customer is required to create a Customer Account. To do so, the Customer must complete the registration form made available by the Seller on the Store’s website.
The Customer will be informed about registration in the online store electronically at the email address provided in the registration form.
Upon registering an account in the online store, the Customer gains access to the account and the ability to change the data provided during registration.
3 Payment methods
The Customer may choose a preferred payment method for goods purchased in the online store:
a) bank transfer to the Seller’s bank account (order processing will begin after the funds are credited to the Seller’s bank account)
b) cash payment is available only for orders with the option of personal collection in the Seller’s stationary store
c) bank transfer via the external payment system przelewy24.pl, operated by PayPro S.A. with its registered office in Poznań (in this case, the order will be processed after the Seller sends the Customer an order acceptance confirmation and after the Seller receives information from the przelewy24.pl system that the Customer has made the payment)
4 Delivery
The Seller delivers goods exclusively within the territory of the Republic of Poland.
The Seller undertakes to deliver the goods in accordance with the order placed by the consumer.
The delivery time is calculated in business days, and the Seller provides on the Store’s website information on the number of days needed for delivery and order fulfilment.
Ordered goods are delivered to the Customer via the Supplier to the address indicated in the order form. The Customer should inspect the delivered parcel upon confirming receipt; if any damage is found, the Customer has the right to request that the Supplier’s employee draw up an appropriate damage report.
The Customer may collect the order in person, provided that such a request was selected during checkout, at the Seller’s stationary store on the store’s opening days and hours.
The Seller encloses a receipt or a VAT invoice (where the buyer is an entrepreneur). The wish to receive a VAT invoice is declared by the Customer by selecting the appropriate field in the order form and completing the required data necessary for issuing the VAT invoice.
5 Withdrawal from the Sales Agreement
A Customer who is a consumer and who concluded a distance Sales Agreement may withdraw from it within 14 days without giving any reason.
To exercise the right of withdrawal, the consumer submits to the Seller a withdrawal statement using the form template published on the Store’s website.
In the event of withdrawal, the consumer bears the cost of returning the goods.
The Seller will refund the payment using the same payment method that the consumer used.
With respect to perishable products (fresh vegetables and fruit, frozen products, dairy, and products with a short shelf life), the consumer’s right of withdrawal does not apply. The limitation also applies to goods in sealed packaging which, once opened, cannot be returned for health protection or hygiene reasons.